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Maniphest T102006

GPU compute grayed out, even with correct graphics card and updated drivers
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Description

System Information
Operating system:Ubuntu 20.04.1
Graphics card: AMD Radeon 6700 XT

Blender Version
3.31

Short description of error
When I click "GPU Compute", it's grayed out.
I have everything it says I need it Preferences > System, but it still says i don't have a compatible graphics card. Tried this on Windows, still doesn't work.
Exact steps for others to reproduce the error
Open Blender
Go to the Render Properties tab
Select Cycles as rendering engine
Select GPU Compute in Devices

Event Timeline

ada (beepboopskiddlydoop) created this task.Oct 23 2022, 6:02 AM
Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Oct 23 2022, 11:43 AM
Pratik Borhade (PratikPB2123) added a subscriber: Pratik Borhade (PratikPB2123).

Thanks for the report. Did you get any message printed in the console?
Does this happen in default cube file? Maybe render kernels are loading at the time of freeze.

ada (beepboopskiddlydoop) added a comment.Oct 23 2022, 11:51 PM

No. It didn't freeze in the first place, anyways.

ada (beepboopskiddlydoop) added a comment.Oct 23 2022, 11:54 PM

I did it in the default cube file, too. It doesn't even work on any files at all.

Pratik Borhade (PratikPB2123) added a comment.Oct 24 2022, 12:03 PM

Thanks. Please launch blender with --debug-cycles/--debug-gpu argument. See if that prints any relevant error and paste it here.
Please also upload system info: Help → Save System Info

ada (beepboopskiddlydoop) added a comment.Oct 25 2022, 3:13 AM
This comment was removed by ada (beepboopskiddlydoop).
ada (beepboopskiddlydoop) added a comment.Oct 25 2022, 3:19 AM

I use the Steam version, so I can't do that.

Pratik Borhade (PratikPB2123) added a comment.Nov 11 2022, 6:31 AM

Hi, from the information I got, it's not possible to run blender in steam with command line arguments
In windows, you could do that. Locate exact path of blender executable. There You'll find batch files blender_debug_gpu_glitchworkaround / blender_debug_gpu
Double click to run these batch files and reproduce the issue in that. After closing blender, log files will generate. Upload them here.

Pratik Borhade (PratikPB2123) added a comment.Nov 25 2022, 11:17 AM

Hi, any updates?

Thomas Dinges (dingto) closed this task as Archived.Dec 15 2022, 4:38 PM
Thomas Dinges (dingto) added a subscriber: Thomas Dinges (dingto).

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.