Page MenuHome

Icon and text disappeared
Closed, ResolvedPublic

Description

System Information
OS: Windows 8.1
GPU: GTX 750 Ti

Blender Version
Broken:
2.70a
Icon and text disappeared when user name contain non-ASCII charactor

Event Timeline

Jalu Huang (ck97756) raised the priority of this task from to 90.
Jalu Huang (ck97756) updated the task description. (Show Details)
Jalu Huang (ck97756) edited a custom field.

Bastien Montagne (mont29) lowered the priority of this task from 90 to 30.Jul 6 2014, 11:16 AM

Most likely a driver bug… We have recurring reports with ugly win8.1… :/

Please:

  • Try with latest release (2.71);
  • Check your driver is up to date;
  • Place this dll next to blender.exe, and see whether it fixes that bug.

It looks like you miss or windows8.1 hides in a secret place the folder with UI scripts.
Avoïd to download installer. Try .zip archive.
If you uncompress zip, all (UI scripts and executable) should be in same folder.

The Driver is fine
Maybe is that Microsoft bind the account with email, but the name of user folder is the name of the account not the email

Your problem really looks like the one described at the end of this page of the wiki.
http://wiki.blender.org/index.php/Doc:2.6/Manual/Introduction/Installing_Blender/DirectoryLayout

You should have a folder named 2.70 or 2.71 somewhere created by installer. But Blender does not find it.
At each new version of windows, path dedicated to applications configuration files is changed by microsoft.

So, try to download blender as a .zip archive. Just unzip archive and double-click on blender icon you find in new folder.
It should run with its interface.

Jalu Huang (ck97756) added a comment.EditedJul 8 2014, 4:44 PM

I've already tried the .zip version both 2.70 and 2.71.
But still not working

"C:\Documents and Settings\{username}\AppData\Roaming\Blender Foundation\Blender\2.70a\"

Is there a way I can know "username" that blender got?

You did not try the third point in my first message, I think? Place this dll next to blender.exe…

PS: username is your user account name on windows…

I've tried already and it didn't work.
BTW, another user on the same computer don't have this problem.

The reason i want to know the "username" is because in the control panel my account name is my full name, and in the task manager my account name become my email (microsoft account). But my home directory only used my first name

@Bastien Montagne (mont29), it's not a driver issue, it's missing scripts.

@Jalu Huang (ck97756), please start blender from the console, and copy-paste all the error messages to pasteall.org. To help you with the error messages you can do something like blender.exe > log.txt 2>&1 or maybe blender.exe > log.txt not sure how it works on windows.

Can you try running blender.exe --factory-startup ? Also, do you have non-ascii characters in your user name?

@Sergey Sharybin (sergey) http://www.pasteall.org/53221
Yes, I do have non-ascii characters in my user name, and I've been emphasized it at the start.

Yuck! Did not see you were using Blender 2.70a!!!

In Blender 2.71 we switched to python 3.4, which solves a bunch of those encoding issues under Windows with non-utf8 default encoding (stupid windows). So please try either latest official release, or a build from our buildbot, issue should be gone!

@Bastien Montagne (mont29)
I'm sorry, but the problem still remain. Even though I switched to blender 2.71 with python3.4

Bastien Montagne (mont29) raised the priority of this task from 30 to Normal.Aug 17 2014, 10:01 AM

So it would look we still have issues with utf8 paths on windows… :/

@Jalu Huang (ck97756) - there have been 2 fixes for non-ascii paths in Blender since 2.71, could you try to redo the problem with a recent buildbot build?

https://builder.blender.org/download/

If its not fixed, we're going to need exact info,

  • What codepage your windows is set to,
  • Whats the exact path/username that fails (empty dir in a ZIP perhaps, so we can ensure the encoding isnt converted by the web browser for example)
Campbell Barton (campbellbarton) triaged this task as 30 priority.Sep 4 2014, 4:27 AM
Jalu Huang (ck97756) changed the task status from Unknown Status to Resolved.Sep 9 2014, 10:32 AM
Jalu Huang (ck97756) claimed this task.

The testbuild 2.71-f2597ab works fine.
Thank you.