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Maniphest T43972

Blender quits working
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Description

Win 8, 32 bit
NVIDIA Quadro NVS 160M (Microsoft Corporation – WDDM v 1.2)

Blender 2.73a
Blender quits working. Black command box and then Blender interface loads and then it quits.
I don`t have any files to report.

Blender 2.73a works fine in another win 7 32 bit computer.

Event Timeline

Kertu Vakar (kvakar) created this task.Mar 12 2015, 9:50 AM
Kertu Vakar (kvakar) claimed this task.
Kertu Vakar (kvakar) raised the priority of this task from to 90.
Kertu Vakar (kvakar) updated the task description. (Show Details)
Kertu Vakar (kvakar) added a project: BF Blender.
Kertu Vakar (kvakar) edited a custom field.
Kertu Vakar (kvakar) added a subscriber: Kertu Vakar (kvakar).
Bastien Montagne (mont29) lowered the priority of this task from 90 to 30.Mar 12 2015, 10:34 AM
Bastien Montagne (mont29) added a subscriber: Bastien Montagne (mont29).

Most like a driver issue, please check with our brand new release candidate of 2.74: http://download.blender.org/release/Blender2.74/

You may also check those points:

  • Ensure both your OS and drivers are fully up-to-date.
  • Ensure your GPU driver supports at least OpenGL 1.4.
  • Ensure you have installed MSVC2013 redistributable package (http://www.microsoft.com/en-us/download/details.aspx?id=40784).
  • Try to disable any running antivirus.
  • Ensure you have no python executable available in your %path% envvar.
  • Try to re-download and re-install Blender.
  • Try the latest build from our buildbot.
  • Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
  • Try to tweak OGL settings in UserPreferences, System tab.
  • Attach here the report generated by Help -> System Info.
  • Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).
Bastien Montagne (mont29) removed Kertu Vakar (kvakar) as the assignee of this task.Mar 12 2015, 10:34 AM
Bastien Montagne (mont29) added a project: Platform: Windows.

That line sounds suspicious, NVIDIA Quadro NVS 160M (Microsoft Corporation – WDDM v 1.2), as if you were using default Windows driver instead of NVidia one.

Campbell Barton (campbellbarton) added a subscriber: Campbell Barton (campbellbarton).Mar 15 2015, 10:52 PM

We had a similar issue with the Intel WDDM v 1.1,

Many other reports online show the WDDM drivers only supports very primitive OpenGL and fails to run many applications.

Campbell Barton (campbellbarton) changed the task status from Unknown Status to Unknown Status.Mar 16 2015, 2:24 AM
Campbell Barton (campbellbarton) claimed this task.

Can you test 2.74rc and see if it gives a warning on startup?
http://download.blender.org/release/Blender2.74/

Campbell Barton (campbellbarton) changed the task status from Unknown Status to Unknown Status.Mar 16 2015, 2:24 AM
Kertu Vakar (kvakar) added a comment.Mar 16 2015, 10:51 AM

Yes, 2.74 rc gives a warning: Your system does not use 3D hardware acceleration. Three possible causes: missing or faulty graphics driver, remote connection or virtual machine. Two last ones are not true so the first one: faulty graphic card driver. Since it is a preloaded win 8 laptop, it can be true.

Bastien Montagne (mont29) changed the task status from Unknown Status to Archived.Mar 16 2015, 12:44 PM

Then please go to NVidia website and download latest relevant drivers for your OS.

In any case, thanks for the report, but this is not a Blender bug (it happens now because we raised our OGL minimum requirement from 1.1 (which is supported by default Windows software driver) to 1.4).