Hair radius values get reset on a character when trying to append it or link it.
The test character works fine in 2.79 and also in 2.8, but not when being linked or appended into the scene - then hair shape radius and tip/root scaling get ruined/reset to default values.
The file I found this issue on is here on my GDrive:
https://drive.google.com/drive/folders/15mgKS4K3wfnAduRAbh8fmuGmCqZmO6dv?usp=sharing
Let me know if I should create a simpler file when it's needed, but I assume the issue is quite clear.

