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USER PREFERENCES BUG
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Description

System Information
Operating system: Windows 10
Graphics card: nvidia gtx 1070 asus rog strix

Blender Version
Broken:2.79
(example: 2.79b release)
(example: 2.80, edbf15d3c044, blender2.8, 2018-11-28, as found on the splash screen)
Worked: (optional)

Short description of error
when I open user preferences the program crash

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

Event Timeline

William Reynish (billreynish) lowered the priority of this task from 90 to 30.Feb 3 2019, 11:22 PM

Can you try with the latest build? It's not clear what version you are on. It says both 2.79, 2.79b, 2.8 from November last year.

Giacomo (GIACOMIX) added a comment.EditedFeb 4 2019, 12:13 AM

I downloaded the program today because I wanted to change the version. And I have to report another crash but I think it depends on the amount of RAM.

'The program'? Which version? Are you using the Blender 2.8 beta or 2.79 or something else?

In your report it says November 11 2018.

try using the latest build from builder.blender.org. Both 2.79 and 2.8 to see if the crash still happens

Giacomo (GIACOMIX) added a comment.EditedFeb 4 2019, 12:22 AM

I'm using the latest version of the 2.79, I downloaded it today

rndmnm added a subscriber: rndmnm.EditedFeb 4 2019, 12:33 AM

@William Reynish (billreynish) November 11 is the example text in the bug submission form.

What i have to do?

@Giacomo (GIACOMIX), please post the "hash" (the random looking string of characters and digits) you can find on the splash screen when you open Blender.
Then try to run Blender from the console with the --debug option and post the output here.

Jacques Lucke (JacquesLucke) changed the task status from Unknown Status to Unknown Status.Mar 7 2019, 3:52 PM
Jacques Lucke (JacquesLucke) claimed this task.

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.