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Maniphest T66670

Crash after enabling Shadow in the viewport
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Description

System Information
Operating system: Darwin-17.7.0-x86_64-i386-64bit 64 Bits
Graphics card: NVIDIA GeForce GT 330M OpenGL Engine NVIDIA Corporation 3.3 NVIDIA-10.4.14 310.90.30.05b27

Blender Version
Broken: version: 2.80 (sub 74), branch: master, commit date: 2019-07-10 10:32, hash: rB12ceea04344a

Short description of error
If I enable shadows in the viewport, Blender crashes immediately.

Yes, I know, this graphics card is not supported and Eevee is not working, but still... Maybe the solution is just to hide this function from a user, if the system can't handle it.

Exact steps for others to reproduce the error

  1. Open Blender
  2. Make sure that Viewport Shading method is set to Solid. It doesn't matter which render engine is in use
  3. Expand Viewport Shading options in the header, then enable Shadow

Another way to reproduce the error

  1. Open Blender
  2. Set render engine: Workbench
  3. Switch shading method to Rendered (if it's Solid, it wouldn't crash until you switch it to Rendered after enabling shadows!)
  4. Go to Properties region -> Render tab -> Options panel -> enable Shadow

Event Timeline

Alan (dxmind) created this task.Jul 10 2019, 5:40 PM
Sebastian Parborg (zeddb) changed the task status from Unknown Status to Unknown Status.Jul 11 2019, 12:33 PM
Sebastian Parborg (zeddb) claimed this task.
Sebastian Parborg (zeddb) added a subscriber: Sebastian Parborg (zeddb).

We won't stop users from running out program on unsupported hardware, but we do not handle bug reports of issues that happen when doing so.

Alan (dxmind) removed a subscriber: Alan (dxmind).Jul 11 2019, 6:50 PM
Alan (dxmind) added a comment.Nov 26 2019, 5:28 PM

Hello again. It looks like I was wrong, sorry! GeForce GT 330M is supported according to the https://www.blender.org/download/requirements/
It's weird, maybe I was hallucinating, I thought that GPU must support OpenGL 4, but now I see, it's 3.3 :)

So, now I am confused. Should I create new reports when something goes wrong? Blender is still crashing when I enable shadows, Eevee is not working, viewport performance is good in 2.80, but is very slow in 2.81 and 2.82 alpha...

Or 330M is indeed unsupported and developers should not spend time trying to resolve these issues?

Alan (dxmind) added a subscriber: Alan (dxmind).Nov 26 2019, 5:28 PM
Maciej Jutrzenka (Kramon) added a subscriber: Maciej Jutrzenka (Kramon).Nov 26 2019, 5:31 PM

are u on windows 7?

Sebastian Parborg (zeddb) added a comment.Nov 26 2019, 5:38 PM

He is on Mac.

I'm going to be honest: We do not have your specific Nvidia GPU and it seems like Nvidia will not fix GPU issues on Mac as Apple dropped them and went with AMD instead.
Therefore it is highly unlikely that we will fix this.

We will probably increase the system requirements in the future.

I can just recommend you to either install windows on your Mac and hope it works better or buy an new computer.

Alan (dxmind) added a comment.Nov 26 2019, 5:40 PM

I am on macOS High Sierra (10.13.6)
Computer is MacBook Pro (15-inch, Mid 2010)
Processor: 2.66 GHz Intel Core i7
Memory: 8 GB 1067 MHz DDR3,
Graphics: NVIDIA GeForce GT 330M 512 MB

Alan (dxmind) added a comment.Nov 26 2019, 6:11 PM

I understand that. The driver is obsolete on macOS. Just wanted to say that on my system viewport performance decreased in 2.81. Now it's ~10 fps in the default scene (compared to ~30 in 2.80.) Maybe this information will help you to optimize the program somehow! I am already happy that 2.80 is working fine! There are only 2 problems: eevee and shadows, but I can live without them :)

Sebastian Parborg (zeddb) added a comment.Nov 26 2019, 6:20 PM

Ok, thanks for the info! :)

Dia (ArkadeN) added a subscriber: Dia (ArkadeN).Nov 27 2022, 7:12 AM

Hi, i have the same issue, i did the same post