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Maniphest T68000

Load previous settings error
Closed, ResolvedPublicBUG
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Description

System Information
Operating system: Windows-10-10.0.17763 64 Bits
Graphics card: GeForce GTX 970/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 430.64

Blender Version
Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: rBf6cb5f54494e, installed via Steam
Worked: -

Short description of error
Clicking Load 2.79 settings on splash screen produces error.

Exact steps for others to reproduce the error

  1. Start up Blender
  2. Click "Load 2.79 settings" on splash screen
  3. Receive error message, see below.
  4. No settings are loaded.

Based on the default startup.

Error:
Traceback (most recent call last):

File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\scripts\startup\bl_operators\userpref.py", line 115, in execute
  shutil.copytree(self._old_path(), self._new_path(), symlinks=True)
File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\shutil.py", line 315, in copytree
  os.makedirs(dst)
File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\os.py", line 221, in makedirs
  mkdir(name, mode)

FileExistsError: [WinError 183] Cannot create a file when that file already exists: 'C:\\Users\\Nepu\\AppData\\Roaming\\Blender Foundation\\Blender\\2.80'

Revisions and Commits

rB Blender
rB216291ddb39e Fix T68000: load previous settings error if config folder already exists

Event Timeline

Miamikichi (Miamikichi) created this task.Jul 31 2019, 2:48 PM
Sybren A. Stüvel (sybren) added a subscriber: Sybren A. Stüvel (sybren).Aug 2 2019, 12:26 PM

What is there in C:\Users\Nepu\AppData\Roaming\Blender Foundation\Blender\2.80? Does it contain any files? Did you run any build of 2.80 before?

Sybren A. Stüvel (sybren) lowered the priority of this task from 90 to 30.Aug 2 2019, 12:26 PM
Bastien Montagne (mont29) changed the task status from Unknown Status to Archived.Aug 20 2019, 12:14 PM
Bastien Montagne (mont29) claimed this task.
Bastien Montagne (mont29) added a subscriber: Bastien Montagne (mont29).

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

Miamikichi (Miamikichi) added a comment.Oct 18 2019, 12:32 AM

The folder contains a lot of files yes. Prior to the full 2.80 release, I did not run any other version of it, I was using 2.79.

Sybren A. Stüvel (sybren) changed the task status from Archived to Unknown Status.Oct 30 2019, 12:03 PM
Sybren A. Stüvel (sybren) raised the priority of this task from 30 to High.

I can confirm this issue, I've run into it too on various occasions. The root of the issue is that shutil.copytree() requires that the destination directory doesn't exist yet. If this does exist, for example by the file browser writing the recently visited locations to bookmarks.txt, the 'Copy Old Settings' button fails.

Bastien Montagne (mont29) removed Bastien Montagne (mont29) as the assignee of this task.Oct 30 2019, 12:26 PM
Bastien Montagne (mont29) removed a subscriber: Bastien Montagne (mont29).
Brecht Van Lommel (brecht) renamed this task from Load 2.79 settings error to Load previous settings error.Jan 15 2020, 3:30 PM
Brecht Van Lommel (brecht) edited projects, added BF Blender (2.82); removed BF Blender.
Brecht Van Lommel (brecht) moved this task from Backlog to bcon3: Bugs on the BF Blender (2.82) board.
Brecht Van Lommel (brecht) added a subscriber: Brecht Van Lommel (brecht).Jan 15 2020, 4:57 PM

I ran into this today, it's a pretty bad first experience when this happens when switching to a new version, so marking as a 2.82 blocker.

Brecht Van Lommel (brecht) claimed this task.Jan 16 2020, 3:21 PM
Brecht Van Lommel (brecht) closed this task as Resolved by committing rB216291ddb39e: Fix T68000: load previous settings error if config folder already exists.Jan 16 2020, 3:51 PM
Brecht Van Lommel (brecht) added a commit: rB216291ddb39e: Fix T68000: load previous settings error if config folder already exists.