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Maniphest T71761

BlenderKit: API key got lost on 2.81 update.
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Description

System Information
Operating system: Windows-7-6.1.7601-SP1 64 Bits
Graphics card: GeForce GTX 780 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 436.30

Blender Version
Broken: version: 2.81 (sub 16), branch: master, commit date: 2019-11-20 14:27, hash: rB26bd5ebd42e3
Worked: (optional)

Addon Information
Name: BlenderKit Asset Library (1, 0, 28)
Author: Vilem Duha, Petr Dlouhy

Short description of error
Since I updated to Blender 2.81, my api key has gone. I lost my password so I have asked for a password reset to try and retrieve it. I never get an email to do that. I try to log in with Facebook or Google and get an error "this site can't be reached, localhost refused to connect"
Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
Install Blender 2.81, enable the blenderkit addon. Notice the settings are all default now. Cannot log in via the website or via Blender as I don't know the password and google and facebook won't let me through. I never get a password reset email on request.

Event Timeline

Lin Fo (eth) created this task.Nov 22 2019, 3:13 AM
Julien DUROURE (julien) renamed this task from API key got lost on 2.81 update. to BlenderKit: API key got lost on 2.81 update. .Nov 22 2019, 2:43 PM
Brendon Murphy (meta-androcto) lowered the priority of this task from 90 to 30.Nov 25 2019, 11:56 AM
Brendon Murphy (meta-androcto) added a subscriber: Brendon Murphy (meta-androcto).

hi, I'm unable to reproduce this error. I used 2.81 release. Given that you lost your password, maybe start a new account? I was able to log in using google and facebook to retrieve my api key and copy paste into the blenderkit addons preferences. From there I was able to use the addon as normal. I use only the bundled free version.
I lost my password seems a likely issue. It's possible that your incorrect password is causing issues. Has your reset email arrived?

Lin Fo (eth) added a comment.Nov 28 2019, 6:07 PM

Thank you Brendon. All is ok now although I don't know what I did. For information though, I never did receive reset emails, not in inbox, spam or anywhere. And still there are errors logging in with Facebook or Google. Profile is greyed out on the site. However, it's all working in Blender now so don't worry.
Linda

Brendon Murphy (meta-androcto) changed the task status from Unknown Status to Resolved.Nov 28 2019, 10:24 PM
Brendon Murphy (meta-androcto) claimed this task.

thanks for letting us know, closing.