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Maniphest T74327

Blender won't open
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Description

System Information
Operating system:MacOs 10.15.2
Graphics card:AMD Vega 64

Blender Version
2.82 2020-02-12

Short description of error
Startup quits before splash screen. Leaves msg "unexpected error occurs"
Exact steps for others to reproduce the error

  1. Start bender using command O or double click
  2. wait 5-10 secs,
  3. read error dialog

4.Curse quietly under your breath

Event Timeline

John (ingapambi) created this task.Mar 1 2020, 12:17 AM
Evan Wilson (EAW) added a project: Platform: macOS.Mar 1 2020, 4:49 AM
Ankit Meel (ankitm) changed the task status from Needs Triage to Needs Information from User.EditedMar 1 2020, 6:24 AM
Ankit Meel (ankitm) added a subscriber: Ankit Meel (ankitm).
  • update your macOS
  • temporarily move ~/Library/Application Support/Blender somewhere else and retry.
John (ingapambi) added a comment.Mar 1 2020, 6:56 AM

Not install itself correctly?

John (ingapambi) added a comment.Mar 1 2020, 6:58 AM

Updated to 10.5.13…No correction

Ankit Meel (ankitm) added a comment.EditedMar 1 2020, 6:59 AM

there are two library folders, /Library/ (you're looking here) and /Users/me/Library (this one is same as ~/Library) https://apple.stackexchange.com/a/186378/313842

John (ingapambi) added a comment.Mar 1 2020, 6:59 AM

10.5.3

John (ingapambi) added a comment.Mar 1 2020, 7:04 AM

There is only 1 Application Support folder I think. I didn't receive blender player with downloadæcould it be a bad download?

Ankit Meel (ankitm) added a comment.EditedMar 1 2020, 7:07 AM

open finder, hit ⌘+⇧+. ; then ⌘+⇧+G; enter the path ~/Library/Application Support/Blender. Move the Blender folder somewhere else temporarily. retry opening blender. though you can always try a fresh download..

John (ingapambi) added a comment.Mar 1 2020, 7:31 AM

Hit the above key combination…led me to App support-Tablet-Contents-Resources{F8381174}

Ankit Meel (ankitm) added a comment.EditedMar 2 2020, 9:27 PM

Please use this article to reach Application Support folder & remove Blender folder from there. & retry.
https://osxdaily.com/2016/12/12/show-user-library-folder-macos-sierra/

John (ingapambi) added a comment.Mar 3 2020, 3:04 PM

Thanx, problem solved.

John Ross

Ankit Meel (ankitm) closed this task as Resolved.Mar 3 2020, 3:14 PM
Ankit Meel (ankitm) claimed this task.