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Crash when Blender has been running for a long time & Bug reporting system improvement suggestions.
Closed, ArchivedPublic

Description

System Information
Operating system: MacOS Catalina 10.15.6
Graphics card: AMD Radeon R9 M295X 4GB

Blender Version
Broken: 2.92.0
(example: 2.79b release)
(example: 2.80, edbf15d3c044, blender2.8, 2018-11-28, as found on the splash screen)
Worked: (optional)

Short description of error

Blender crashes any time I'm working on a file that's moderately large for a longer period of time.

For example, last night I rendered out a still from a file which is 32.1 mb. I came in this morning to check it out. I saved the file from the render and then went to adjust the shader on the file. When I changed from material preview mode to render preview mode, Blender crashed. I've had this happen with various other circumstances, that Blender just crashes anytime I keep it open overnight or for extended periods. I keep saving my work as I'm afraid it will crash anytime I do something.

My file is using Cycles, with Supported features set, using GPU Compute (which is greyed out but I can still change it, for some strange reason)

Is there an LTS version I can use that won't crash as much?

This is my first bug report. I watched the video on the support page on how to report bugs.

Although I find it nice to be able to describe the situation, it's a bit cumbersome. To automate bug reporting, when it crashes, can there be an output file automatically sent to you? It could record the last 10 steps taken in Blender (save out the undo list) and all the file and system specs. There could be a setting in Blender to add your system hardware/software specs for Bug reporting issues. It could be linked to an account here and auto generate a support ticket number and class.

That way when there's a bug and many people experience it, it can show up in your admin control panel, and you can see trends.

You could then send out notices to those with the bug when that bug has been fixed.

Thank you so much for your hard work on this awesome platform!

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

Event Timeline

Can you attach the crash logs written by Blender when it crashes? https://docs.blender.org/manual/en/latest/troubleshooting/crash.html
Does this still happen with the latest version of Blender? https://builder.blender.org/
Also, is this related to add-ons or just a general Blender bug? I will tag Blender for now as this doesn't seem to be related to add-ons.

Omar Emara (OmarSquircleArt) changed the task status from Needs Triage to Needs Information from User.Mar 24 2022, 2:47 PM
Philipp Oeser (lichtwerk) closed this task as Archived.Apr 5 2022, 10:47 AM

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.