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Maniphest T88364

blender can't run in my remote PC.
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Description

System Information
Operating system: Windows 10 64bit Home
Graphics card:Geforce RTX 2080

Blender Version
Broken: (2.83.14, d35974cd870b, Alpha && 2.93.0, ea11b4e10ce0, Beta)
Worked: (dont test more version in https://builder.blender.org/download/)

Short description of error
In my remote PC. run blender.exe

console shows: "AL lib: (EE) ALCmmdevPlayback_open: Device init failed: 0x80070490"

follow blender_debug_log.cmd then get"
AL lib: (EE) ALCmmdevPlayback_open: Device init failed: 0x80070490
OpenCL error: CL_INVALID_VALUE in clewGetPlatformInfo(platform_id, 0x0904, sizeof(data), &data, NULL) (C:\b\buildbot-worker-windows\windows_lts_283\blender.git\intern\cycles\device\device_opencl.cpp:189)
OpenCL error: CL_INVALID_VALUE in clewGetDeviceInfo(device_id, 0x1030, sizeof(data), &data, NULL) (C:\b\buildbot-worker-windows\windows_lts_283\blender.git\intern\cycles\device\device_opencl.cpp:210)
"

Exact steps for others to reproduce the error
Please check log files in attachment. Thanks!

blender_debug_output.txt647 BDownload

blender_system_info.txt23 KBDownload

Related Objects

Event Timeline

Danyang Yi (nirenyang) created this task.May 18 2021, 12:34 PM
Richard Antalik (ISS) changed the task status from Needs Triage to Needs Information from User.May 26 2021, 1:56 PM
Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).

Can you elaborate on what does remote PC mean? I have seen problems caused by having monitor plugged to output on motherboard instead of main GPU. Please update drivers for Intel(R) UHD Graphics 630 and check if this will resolve the issue.

Richard Antalik (ISS) closed this task as Archived.Jun 7 2021, 5:24 AM

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.