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Blender is continuously crashing
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Description

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 472.39

Blender Version
Broken: version: 2.93.5, branch: master, commit date: 2021-10-05 12:04, hash: rBa791bdabd0b2
Worked: (newest version of Blender that worked as expected) I am not sure since I haven't used Blender in last two months, so it was maybe 2.93.3

Short description of error
I am creating a simple scene and it blender is keeping on crashing and restarting my computer, even corrupting the Blender file, do I had to restart from scratch. This happens mainly but not only when using Cycles in the viewport.

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue] Turning
[Based on the default startup or an attached .blend file (as simple as possible)]

Event Timeline

Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Nov 16 2021, 7:57 AM

Hi, thanks for reporting an issue. What steps I need to perform to reproduce crash?

Please also provide crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Hi Pratik, I won’t be able to send the crash report now as I don’t have the computer at hand. As for reproducing the error no certain action induces it as already said. Sometimes turning on the viewport denoiser induces that, otherwise whatever other action, like ad an object, assign a material, etc. And as said this causes an immediate shutdown of the computer

Hi, thanks for clarifying. Please check again factory preferences: EditPreferencesSave & LoadLoad Factory Preferences

Also texture(s) are missing, could you pack them in Blend file and post .blend file here (found this on Wohnung Elisenstr umriss material)

  • First pack textures in your blend file: FileExternal dataPack resources
  • Save file: Filesave

As for reproducing the error no certain action induces it as already said.

Crash logs will be useful in that case but I will wait :)

I did already rest the preferences to factory preferences, with no effect I’ll try that once more and tell you the outcome. The file that I sent you did not have textures. A former version of it was crashing and I thought that this was caused by the the textures. This is why I redid the modelling, first without textures and it is still crashing without them

If some textures are in it they come from the archipack addon. I’ll send the file later on with the textures inside and the crash report


please find the files attached. Last Crash just produced was simply after I created a window and wanted to apply a boolean modifier (over Archipack) to produce a hole in the wall. This crash caused only a crash of Blender and not the whole computer.
This crashes are not directly tied to Archipack. It happens with whatever else

I just started a new model, a lamp standing in a room (cube) using factory settings (no addons active), reducing maximal light bounces to 4 and turning on adaptive sampling. All went well until I turned on denoising in the viewport using cycles. It immediately crashed the whole computer, therefore there is no crash log file.

Hi, still no crash here on master and 2.93.5. Which object you choose to perform boolean operation on Window?

I have seen similar crash report before but has been closed because of no activity: T89370: Blender 2.93 crashes instantly when trying to open older complex file made in 2.92 !!!

It immediately crashed the whole computer, therefore there is no crash log file.

This may be driver related. Please try to upgrade your graphics driver: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/nvidia.html

The window for teh boolean operation was Window.004
I updated the Graphic card driver and the Bio driver before I posted this task. This did not make things better.
I meanwhile updated to the latest stable Blender version 2.9.3.6. The same file that you have does not render at all neither at viewport nor in the render view when the denoiser (Optix / Cycles) is turned on.

BTW the file was created with 2.93.5

Pratik Borhade (PratikPB2123) changed the task status from Needs Information from User to Needs Triage.Dec 3 2021, 7:01 AM

it turned out the Viewport denoising is the main culprit, starting from version 2.95. it suffices to turn on to kill the computer. This does not happen with 2.93 and it happens even worse with 3.0

The report description is missing steps to reproduce the problem, the crash file indicates that the problem is in the Boolean modifier, but the comments mention "Viewport denoising" as the culprit.
Wherever it is, without being able to replicate there's not much we can do.
Maybe to troubleshoot it developers need to have direct access to hardware. And even then it is not clear whether it's a solvable problem from Blender side...
So please submit a new report and carefully follow the instructions. Be sure to provide system information (so we can test on a similar system), Blender version, the last Blender version which worked, and a .blend file with exact steps to reproduce the problem.

A guideline for making a good bug report can be found at https://wiki.blender.org/wiki/Process/Bug_Reports