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Blender crashers whenever preferences menu is opened.
Closed, ResolvedPublic

Description

System Information
Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: Radeon (TM) RX 480 Graphics ATI Technologies Inc. 4.5.14800 Core Profile Context 22.3.2 30.0.15019.1005

Blender Version
Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: rBcc66d1020c3b
Worked: (newest version of Blender that worked as expected)

Short description of error
Opening preferences menu shuts down blender after short delay (without saving preferences)

Exact steps for others to reproduce the error

  1. Open blender
  2. Open preferences menu
  3. Change any setting and attempt to exit preferences menu
  4. Blender will close itself after 0-5 seconds.

Event Timeline

Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Apr 5 2022, 7:03 AM

Thanks for the report. Did you try with factory settings?: FileDefaultsLoad Factory Settings
Can you upload crash logs generated after the crash: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log
Do you get the crash with other floating Windows (eg: Import/Export)?

Could be same as this report T95412
Try the solution mentioned in T95412#1300411

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.
Thanks again for the report. If the problem persists please open a new report with the required information.

The solution mentioned in T95412#1300411 fixed the problem. Additionally, switching AMD Preferences from "compute" to "graphics" may have helped.

Chris Y (CyanData) changed the task status from Archived to Resolved.Apr 17 2022, 3:51 AM