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Maniphest T98288

Render animation always crash when I use RTX Cards
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Description

System Information
Operating system: Windows 10
Graphics card: NVIDIA GeForce RTX 3090/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.77

Blender Version
Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: cc66d1020c3b, type: release

Short description of error
Rendering an animation results in a crash on a NVIDIA GeForce RTX 3090, but not on NVIDIA GeForce 1080.

Exact steps for others to reproduce the error
?

Stack trace:
	blender.exe         :0x00007FF78E9E10F0  DRW_mesh_batch_cache_create_requested
	blender.exe         :0x00007FF78E9D7E60  drw_batch_cache_generate_requested
	blender.exe         :0x00007FF78E9B1D80  drw_engines_cache_populate
	blender.exe         :0x00007FF78E9ADFB0  DRW_draw_render_loop_2d_ex
	blender.exe         :0x00007FF78F2A6680  image_main_region_draw
	blender.exe         :0x00007FF78ECBD940  ED_region_do_draw
	blender.exe         :0x00007FF78E8B60C0  wm_draw_window_offscreen
	blender.exe         :0x00007FF78E8B5F10  wm_draw_window
	blender.exe         :0x00007FF78E8B5A10  wm_draw_update
	blender.exe         :0x00007FF78E890110  WM_main
	blender.exe         :0x00007FF78E4F03C0  main
	blender.exe         :0x00007FF793BBFE74  __scrt_common_main_seh
	KERNEL32.DLL        :0x00007FFF5B5554D0  BaseThreadInitThunk
	ntdll.dll           :0x00007FFF5BEA4830  RtlUserThreadStart

blender_system_info.txt44 KBDownload

blender_debug_output.txt594 KBDownload

wc3_cam2_tuto2.crash.txt88 KBDownload

Related Objects

Event Timeline

Sérgio Merêces (smereces) created this task.May 20 2022, 3:17 PM
Sérgio Merêces (smereces) changed the task status from Needs Triage to Needs Information from Developers.May 20 2022, 3:20 PM
Sérgio Merêces (smereces) updated the task description. (Show Details)
Robert Guetzkow (rjg) changed the task status from Needs Information from Developers to Needs Information from User.May 20 2022, 4:17 PM
Robert Guetzkow (rjg) added a subscriber: Robert Guetzkow (rjg).

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please create future bug reports through Help > Report a Bug in Blender. We expect all bug reports to follow the submission template.

Sérgio Merêces (smereces) added a comment.May 20 2022, 5:29 PM

System Information

Operating system: Windows 11
Graphics card: Nvidia RTX 3090{F13094935}

blender_system_info.txt44 KB
Download{F13094953}

blender_system_info.txt44 KBDownload

Blender Version
Broken: 3.1.2
Worked: Happens in all versions before!

Robert Guetzkow (rjg) merged a task: T98290: Render animation always crash when I use RTX Cards!! Why?.May 20 2022, 5:32 PM

Please do not create new tickets for updates. You can edit your original ticket.

Robert Guetzkow (rjg) added a comment.May 20 2022, 5:33 PM

Please also upload C:\Users\RYZEN_~1\AppData\Local\Temp\wc3_cam2_tuto2.crash.txt.

Robert Guetzkow (rjg) renamed this task from Render animation always crash when I use RTX Cards!! Why? to Render animation always crash when I use RTX Cards.May 20 2022, 5:35 PM
Robert Guetzkow (rjg) updated the task description. (Show Details)
Robert Guetzkow (rjg) added a project: BF Blender.
Robert Guetzkow (rjg) updated the task description. (Show Details)
Sérgio Merêces (smereces) added a comment.May 20 2022, 7:57 PM

Here is the file{F13095325}

Robert Guetzkow (rjg) updated the task description. (Show Details)May 21 2022, 9:48 AM
Robert Guetzkow (rjg) updated the task description. (Show Details)
Robert Guetzkow (rjg) added a comment.May 21 2022, 9:50 AM

@Sérgio Merêces (smereces) Does this crash only happen in a specific project or in general? If you can, please provide the step by step instruction that result in the crash.

Sérgio Merêces (smereces) added a comment.May 21 2022, 10:48 AM

Robert,

This happens in all the projects! It just do + - 12 frames and crash the step by step is just hit render animation and waiting that it crashes because always crash using the rtx card, but like i said if i choose to render with my gtx card doesn´t crash!! but the render time by frame as you imagine is 1/4 more! is frustrating can´t use the rtx one to render animations :(

Robert Guetzkow (rjg) changed the task status from Needs Information from User to Needs Triage.May 21 2022, 1:35 PM
Sérgio Merêces (smereces) added a comment.May 22 2022, 12:12 AM

any ideia about what is happens ?

Omar Emara (OmarSquircleArt) changed the task status from Needs Triage to Needs Information from User.May 23 2022, 3:40 PM
Omar Emara (OmarSquircleArt) added a subscriber: Omar Emara (OmarSquircleArt).

Does disabling GPU Subdivision in Preferences > Viewport > Subdivision resolves the issue?
And can you try the latest build and see if the issue is reproducible there? https://builder.blender.org/

Sérgio Merêces (smereces) added a comment.May 23 2022, 9:44 PM

Hi I did the test render it with disabling GPU Subdivision as recommended and after a few frames also crash! and In the last Build also happens! the same problem in RTX Card in the GTX one all goes well!

Omar Emara (OmarSquircleArt) changed the task status from Needs Information from User to Needs Triage.May 24 2022, 8:23 AM
Sérgio Merêces (smereces) added a comment.May 25 2022, 11:04 AM

It seems related only with RTX Cards, something in blender that lead it to crash during animation render frames! :(

Richard Antalik (ISS) changed the task status from Needs Triage to Needs Information from User.May 26 2022, 11:57 PM
Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).

@Sérgio Merêces (smereces) I see very large amount of addons in blender_system_info.txt I would guess problem could be in one of them.
Download latest alpha build from https://builder.blender.org/download/daily/, run file blender_factory_startup.cmd and check if crash happens.

If crash still happens, upload file wc3_cam2_tuto2.blend? Seems like this would be reproducible if we had access to file.

Sérgio Merêces (smereces) added a comment.EditedMay 27 2022, 7:19 AM

That is really really strange because why if I render with the gtx card all works fine without crashing during the render frames in the same blender with the same addons but if i choose the rtx card the problem happens!!?

Richard Antalik (ISS) added a comment.May 29 2022, 12:25 AM

Not sure. According to trace, crash happens when drawing UI. It's possible that disabling addons would make no difference, but I need that information from you. Ultimately I want to find cause so this can be fixed. If I had this problem this would be a thing that I would check.

Richard Antalik (ISS) closed this task as Archived.Jun 24 2022, 7:35 PM

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.