Differential D11221 Diff 37475 common/templates/common/components/faq.html

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common/templates/common/components/faq.html

This file was added.

				{% load waffle_tags %}
				<section class="{{ classes }}">
				<div class="row justify-content-center mb-3">
				<div class="col-md-6 text-center">
				<h2 class="mb-1">Frequently Asked Questions</h2>
				<p class="mb-0">If you have questions about the Cloud, please contact one of the team on
				<a href="https://blender.chat/channel/blender-cloud">Blender Chat</a> by logging in with your Blender ID.</p>
				</div>
				</div>
				<div class="row">
				<div class="col-md-6">
				<h3 class="text-center">General</h3>
				<div class="accordion mb-3" id="faqGeneral">
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingWhatIsBlenderStudio">
				<h5 class="mb-0">
				<button class="btn btn-link" type="button" data-toggle="collapse"
				data-target="#faqCollapseWhatIsBlenderStudio" aria-expanded="false"
				aria-controls="faqCollapseWhatIsBlenderStudio">
				<span>What is Blender Cloud?</span>
				<i class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqCollapseWhatIsBlenderStudio" class="collapse" aria-labelledby="faqHeadingWhatIsBlenderStudio"
				data-parent="#faqGeneral">
				<div class="card-body small">
				Blender Cloud is a Film and Training publishing platform for everything produced by the Studio team in
				the Blender Institute.
				</div>
				</div>
				</div>
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingHowIsMyMoneySpent">
				<h5 class="mb-0">
				<button class="btn btn-link collapsed" type="button" data-toggle="collapse"
				data-target="#faqCollapseHowIsMyMoneySpent" aria-expanded="false"
				aria-controls="faqCollapseHowIsMyMoneySpent">
				<span>How is my money spent?</span> <i class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqCollapseHowIsMyMoneySpent" class="collapse" aria-labelledby="faqHeadingHowIsMyMoneySpent"
				data-parent="#faqGeneral">
				<div class="card-body small">
				The money Blender Cloud makes through subscriptions is used to keep our services running, and to make
				open source and open content productions possible. Throughout the production cycle our team produce
				training, rigs and assets for publishing to Blender Cloud subscribers.
				</div>
				</div>
				</div>
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingHowSupportBlender">
				<h5 class="mb-0">
				<button class="btn btn-link collapsed" type="button" data-toggle="collapse"
				data-target="#faqCollapseHowSupportBlender" aria-expanded="false"
				aria-controls="faqCollapseHowSupportBlender">
				<span>How does Blender Cloud support Blender?</span> <i class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqCollapseHowSupportBlender" class="collapse" aria-labelledby="faqHeadingHowSupportBlender"
				data-parent="#faqGeneral">
				<div class="card-body small">
				The Blender Cloud funds the Blender Studio team, who rigorously test and use Blender in the Open Movie
				productions. The team work with core Blender Developers at the Blender Institute to plan, design and
				test core Blender features.
				</div>
				</div>
				</div>
				</div>
				</div>

				<div class="col-md-6">
				<h3 class="text-center">Payment & Billing</h3>
				<div class="accordion mb-3" id="faqPayment">
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingPaymentMethod">
				<h5 class="mb-0">
				<button class="btn btn-link" type="button" data-toggle="collapse"
				data-target="#faqCollapsePaymentMethod" aria-expanded="false"
				aria-controls="faqCollapsePaymentMethod">
				<span>What payment methods do you accept?</span> <i class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqCollapsePaymentMethod" class="collapse" aria-labelledby="faqHeadingPaymentMethod"
				data-parent="#faqPayment">
				<div class="card-body small">
				{% flag "SUBSCRIPTIONS_ENABLED" %}
				Blender Cloud offers payment through major credit cards, PayPal or direct bank transfer.
				{% else %}
				Blender Cloud subscriptions are available for purchase through the <a href="https://store.blender.org/"
				target="_blank">Blender Store</a>.<br><br>

				The Blender Store offers payment through major credit cards, PayPal or direct bank transfer.
				{% endflag %}
				</div>
				</div>
				</div>
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingCancelSubscription">
				<h5 class="mb-0">
				<button class="btn btn-link collapsed" type="button" data-toggle="collapse"
				data-target="#faqColapseCancelSubscription" aria-expanded="false"
				aria-controls="faqColapseCancelSubscription">
				<span>How easy is it to cancel my subscription?</span> <i
				class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqColapseCancelSubscription" class="collapse" aria-labelledby="faqHeadingCancelSubscription"
				data-parent="#faqPayment">
				<div class="card-body small">
				You may cancel your subscription at any time via your personal account page, or by contacting us at
				<a href="mailto:{{ ADMIN_MAIL }}">{{ ADMIN_MAIL }}</a>.<br><br>

				In case of suspected fraud or abuse of the service after registration and membership payment, the
				account owner will be contacted and asked for clarification. Failure to alleviate charges of fraud may
				result in the termination of the member’s account.<br><br>

				Upon termination, all licenses granted by the Blender Cloud will terminate. In the event of account
				deletion for any reason, content that you submitted may no longer be available. The Blender Cloud shall
				not be responsible for the loss of such content.
				</div>
				</div>
				</div>
				<div class="card card-dark">
				<div class="card-header" id="faqHeadingRefund">
				<h5 class="mb-0">
				<button class="btn btn-link collapsed" type="button" data-toggle="collapse"
				data-target="#faqColapseRefund" aria-expanded="false" aria-controls="faqColapseRefund">
				<span>Can I get a refund?</span> <i class="material-icons">keyboard_arrow_down</i>
				</button>
				</h5>
				</div>
				<div id="faqColapseRefund" class="collapse" aria-labelledby="faqHeadingRefund" data-parent="#faqPayment">
				<div class="card-body small">
				Membership fees and supporter contributions are non-refundable. That money keeps our services running,
				and is used to make open source and open content productions possible.<br><br>

				We really care about our members and supporters though — in case you are really not happy with
				our Blender Cloud we will kindly respond to your comments and try to settle a dispute with you in
				harmony.<br><br>

				Refunds will happen without delay when we get a report of fraud, abuse or non-authorised usage of
				funds.<br><br>

				Contact: <a href="mailto:{{ ADMIN_MAIL }}">{{ ADMIN_MAIL }}</a>.
				</div>
				</div>
				</div>
				</div>
				</div>
				</div>

				</section>